Lemoine Interventions Privacy Policy

Lemoine Interventions » Privacy Policy

Introduction

This Privacy Policy describes how Lemoine Interventions (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our A2P (Application-to-Person) text messaging services.

Information We Collect

We collect the following information when you opt-in to receive our A2P text messages:

  • Phone number: This is the only information we collect directly from you.

How We Use Your Information

We use your phone number to send you A2P text messages related to your support services with Lemoine Interventions. This may include:

  • Appointment confirmations and reminders
  • Updates on your care plan or therapy sessions
  • Important information about program schedules or changes
  • (Optional) Educational resources related to intervention services (if you explicitly opt-in to receive them)

We will never share your phone number with any third-party for marketing or promotional purposes without your explicit consent. However, we may disclose your information to third-party service providers who assist us in delivering our A2P text messaging services or are directly involved in your care plan. These service providers are contractually obligated to maintain strict confidentiality and security of your information.

We may also disclose your information if required by law, such as in response to a court order or legal process.

Your Choices

You can opt-out of receiving our A2P text messages at any time by replying “STOP” to any message you receive from us. You can also contact us at (386) 846-6672 or help@lemoineinterventions.com to request to be removed from our list.

Security

We take reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure.

Children’s Privacy

Our A2P text messaging services are not directed to children under the age of 13. We do not knowingly collect information from children under 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website or directly informing you during your appointments.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: help@lemoineinterventions.com

Phone: (386) 846-6672